Telemonitoring allows care providers to provide outpatients with support in managing chronic heart failure (CHF), but little is known about the usability of this technology and its utility to patients. Around 67 participants (49/67, 73% male) completed the survey with a mean age of 69.8 (SD 12.4) years.  

The majority of participants agreed that the ITEC-CHF program was: 

  • Easy to use (61/67, 91%),  

  • Easy to navigate (51/65, 78%),  

  • Useful (59/65, 91%),  

  • Feel confident in managing their weight (57/67, 85%).  

Themes related to participants' perceptions of telemonitoring are: 

  • Reassurance,  

  • Compliance with daily weighing improved,  

  • Self-care and accountability have been improved, 

  • Support for early intervention in cases of clinical deterioration. 

The three components of the telemonitoring intervention are: 

  • Remote structured telephone support,  

  • Weight monitoring, 

  • Nurse-led collaborative care.  

Each patient is given an electronic weighing scale (W550; ForaCare) and a computer tablet (Galaxy Tab A; Samsung). Patients were asked to weigh themselves on the provided scales daily. Telemonitoring was integrated with a personal assistance call service and a nurse care service according to their workflows in usual care. Feedback on the usability of ITEC-CHF is collected via survey from study participants following six months of receiving telemonitoring care for their body weight. A 5-point Likert scale and open-ended questions are used to determine participants' perceptions of the benefits and barriers associated with using ITEC-CHF. 


The ITEC-CHF was highly rated on usability and well accepted by users as a part of their routine self-management activities. As a result of their perception that telemonitoring offers a broad spectrum of benefits to CHF management. 


Disease Condition,Heart Failure



Disease Condition ,Heart Failure